Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Bailey

Matthew Bailey

April 21, 2026

5  out of  5
rating by Matthew Bailey
"Jennifer was very informative and friendly. She made sure I was getting the best rate for my needs. Thanks Jennifer"
Profile photo of La Zim

La Zim

April 13, 2026

5  out of  5
rating by La Zim
"Great customer service thank you"
We responded:
"Thank you so much for the 5-star review! We truly appreciate you choosing Courtney O’Brien State Farm Insurance. Our team is always here to help with your insurance needs and make sure you feel confident in your coverage—please don’t hesitate to reach out anytime. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of megan matsika

megan matsika

April 8, 2026

5  out of  5
rating by megan matsika
"Sarah really helped me a lot, she was patient with me and made sure I got the best insurance package!"
Profile photo of Bharath Kumar

Bharath Kumar

April 7, 2026

5  out of  5
rating by Bharath Kumar
"I had a great experience! Jen M was absolutely wonderful, she was very helpful throughout the entire process and made everything so easy to understand. Her professionalism and kindness really stood out. I truly appreciated the level of service I received and felt well taken care of from start to finish. I would definitely recommend this place to others. Loved their service!"
We responded:
"Hello Bharath, Thank you so much for the kind words and recommendation! We’re thrilled to hear you had a great experience and that Jen M made the process easy to understand from start to finish. Her professionalism and kindness are truly valued, and we’re grateful you felt well taken care of. We appreciate your trust in our team and look forward to being here for you whenever you need us. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Aarathi krishna Rachuri

Aarathi krishna Rachuri

April 2, 2026

5  out of  5
rating by Aarathi krishna Rachuri
"Jennifer is my agent from statefarm here and honestly she’s been just awesome helping me figure out with getting a new quote in and doing the whole transfer given that I had to move from another state. Great place to start with incase you need a new quote and get your stuff started !"
We responded:
"Hello Aarathi, Thank you for taking the time to leave this review! We’re so glad Jennifer was able to make your out-of-state move and policy transfer smooth, and help you get a new quote put together quickly. We appreciate you choosing our office and we’re here anytime you need help with your coverage or have questions down the road. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Rick McSally

Rick McSally

April 2, 2026

5  out of  5
rating by Rick McSally
"Made changing insurance so easy!"
We responded:
"Hi Rick, Thank you for the 5-star review! We’re so happy to hear the switch was easy and stress-free. If you ever have questions about your coverage or need anything at all, our team is always here to help. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Rachel Marie

Rachel Marie

March 16, 2026

5  out of  5
rating by Rachel Marie
"Jenn M. is the best! Every time I call in with questions, she is very helpful and knowledgeable. Not only that, but she is very pleasant to talk to. She goes beyond the basics, and makes it feel as though she actually cares about the clients she’s working with."
We responded:
"Hello Rachel, Thank you so much for your thoughtful review! We’re thrilled to hear that Jenn M. consistently provides helpful, knowledgeable support and makes every call a positive experience. She truly cares about our customers, and we’re grateful you’ve felt that in the way she goes above and beyond. We appreciate your trust and are always here whenever you need us. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Junyi Yang

Junyi Yang

March 9, 2026

5  out of  5
rating by Junyi Yang
"Great service!"
We responded:
"Junyi, Thank you so much for taking the time to leave a 5 star review. We truly appreciate it and we look forward to continuing to work with you. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Bolle Vijay

Bolle Vijay

February 25, 2026

5  out of  5
rating by Bolle Vijay
"Jenn provided exceptional service and guidance throughout my insurance process. She was patient, knowledgeable, and incredibly helpful every step of the way. I am extremely thankful for her support and truly appreciate the care and effort she put into helping me. Highly recommended!"
We responded:
"Hello Bolle, Thank you for the wonderful review and recommendation! We’re so happy to hear Jenn provided exceptional guidance throughout your insurance process and that her patience, knowledge, and support made a difference for you. We truly appreciate your trust in our office and are here anytime you need us. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Brad Russo

Brad Russo

February 25, 2026

5  out of  5
rating by Brad Russo
"I cant say enough about this office and most importantly the Woman running it!!! I have had a lot of agents over the years and Courtney and Jen are by far the best! Whether it was finding me the perfect bundle of plans, saving me HUNDREDS of dollars, always answering my calls, or showing me that shes there for me and that my business is important to her and her office! She makes you feel like you not only gained an agent but also a friend who will truly look out for you. I would recommend this agency to everyone/anyone looking or currently unhappy with thier agency! Wish there were more places that were this personable and professional."
We responded:
"Brad, thank you so much for your great review! My team and I truly appreciate it! We look forward to continuing to provide great service and meet your expectations. Thank you!"
Profile photo of Jay W

Jay W

February 25, 2026

5  out of  5
rating by Jay W
"Worked Sarah, she simplified the life insurance process for me. All I know is I wanted life insurance and she explored and explain all possible options that would fit my needs. Very knowledgeable staff that work for your specific needs."
We responded:
"Hi Jay, Thank you for your review! We’re glad Sarah was able to simplify the life insurance process and take the time to walk you through the options so you could choose what best fit your needs. We appreciate your trust in our team, and we’re always here if you have questions or want to review your coverage in the future. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Albert Santiago

Albert Santiago

February 25, 2026

5  out of  5
rating by Albert Santiago
"Great service"
We responded:
"Hello Albert, Thank you for the kind review! We’re glad you had a great experience with our office. If there’s ever anything you need or any questions we can help with, please don’t hesitate to reach out. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Christine Chapracki

Christine Chapracki

February 24, 2026

5  out of  5
rating by Christine Chapracki
"It was an easy transition to switch from my original insurance company to State Farm."
We responded:
"Hello Christine, Thank you for your review! We’re so glad to hear your switch to State Farm was an easy transition. We appreciate you choosing our office, and if you ever have questions or need help with your coverage, our team is always here for you. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Mamoon bhuiyan

Mamoon bhuiyan

February 24, 2026

5  out of  5
rating by Mamoon bhuiyan
"Jen helped me to get my company insurance within h 24 hours and process was very smooth"
We responded:
"Hello Mamoom, Thank you for sharing your experience! We’re so glad Jen was able to help you secure your company insurance within 24 hours and make the process smooth from start to finish. We appreciate your trust in our office and are here whenever you need anything. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Aariz’s World

Aariz’s World

February 24, 2026

5  out of  5
rating by Aariz’s World
"Jen, was very helpful , I was starting a new business and wanted to get insurance for my company and she helped me get through all process smoothly"
We responded:
"Hello, Thank you for your review! Congratulations on starting your new business—what an exciting step. We’re so glad Jen was able to guide you through the process and help you get the right coverage smoothly. We appreciate your trust in our office and are here anytime you need support as your business grows. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Emily McManus

Emily McManus

February 21, 2026

5  out of  5
rating by Emily McManus
"Jen was great. I was paying way too much with my other car insurance and had terrible coverage. She got me all squared away with better coverage for a better price."
We responded:
"Hello Emily, Thank you for the great review! We’re so glad Jen was able to help you improve your coverage and lower your cost at the same time. We appreciate you trusting us with your auto, renters, and life insurance needs, and we’re always here if you’d like to review your policies or have any questions down the road. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Tina P

Tina P

February 20, 2026

5  out of  5
rating by Tina P
"Both Jens were so helpful and easy to contact. We bundled our home and auto. We had a great experience and ended up paying a lot less than what our previous company was charging us!"
We responded:
"Hello Tina, Thank you so much for your review! We’re glad both Jens were easy to reach and helpful throughout the process, and that bundling your home and auto worked out to save you money. We appreciate you choosing our office and are here anytime you have questions or need anything with your coverage. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Sigal Waters

Sigal Waters

February 19, 2026

5  out of  5
rating by Sigal Waters
"Courtney and her State Farm team are experienced, professional, and truly patient when it comes to insurance. They take the time to explain your options clearly and make sure you understand your coverage. Whether you’re reviewing home insurance, auto insurance, or looking to update your policy, Courtney and her team focus on helping you choose the right coverage for your specific needs. If you’re looking for a knowledgeable and trustworthy insurance agent who puts clients first, I highly recommend Courtney and her State Farm office."
We responded:
"Hello Sigal, Thank you so much for this thoughtful and detailed review. It means a lot to hear that our team’s experience, professionalism, and patience helped you feel confident in your coverage decisions. We’re committed to taking the time to explain options clearly and tailor coverage to each client’s needs—whether it’s auto, home, or a policy update. We truly appreciate your recommendation and your trust in our office. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of mike olsen

mike olsen

February 16, 2026

5  out of  5
rating by mike olsen
"I was working with Sarah and she was so professional and took care of my. needs the best insurance rep I have had"
We responded:
"Hello Mike, Thank you for the 5-star review, Mike! We’re so glad to hear Sarah provided such professional service and took great care of your insurance needs. We truly appreciate your trust in our office and are here anytime you need anything. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of David Ttaub

David Ttaub

February 11, 2026

5  out of  5
rating by David Ttaub
"I would just like to say few things about The wonderful and pleasant service I get each and every time I call the office, regardless of who answer's the call,but if i had to pick who stands out and always goes way above and beyond to make sure my needs are met and the process of making a claim, or just to answer one or more of my silly questions, but she never makes me feel a burden,which at claim time a comforting voice means the world!!! That comforting voice belongs to Jenn M. So please promote her to the supreme Agent, Super Agent, I'll settle for a big raise and what the heck give her a Big Gold Star!! Please don't change a thing, #1 BEST Insurance office in America!!!!!! Life long customer David Traub/ Judith Roseberry"
We responded:
"David and Judith, thank you so much for this incredible review! We truly appreciate your loyalty and trust, and it means the world to hear that every call to our office feels helpful and welcoming—especially during a claim, when peace of mind matters most. Jenn M. will be so touched by your kind words. Her calming presence, dedication, and willingness to go above and beyond are exactly what we strive for, and we’re grateful you took the time to recognize her. Thank you again for being lifelong customers—we’re honored to be your #1 insurance office. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Ronald Russo

Ronald Russo

February 9, 2026

5  out of  5
rating by Ronald Russo
"JenB was excellent to deal with when I requested new quotes for my insurance needs. She worked with me on multiple adjustments to make sure I was evaluating all bids on a level playing field. If I were selecting my new insurance provider based solely on agent knowledge and support the decision to go with State Farm would have been an easy one."
We responded:
"Hello Ronald, Thank you for sharing your experience! We’re glad JenB was able to provide thorough support while you compared quotes, and that she worked through multiple adjustments with you to make sure everything was apples-to-apples. We truly appreciate the opportunity to earn your business, and if you have any questions as you evaluate your options, we’re always here to help. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Kim deVry

Kim deVry

January 27, 2026

5  out of  5
rating by Kim deVry
"I choose this office year after year because the blend of affordability, quality of product and level of service is consistently strong. Specifically, my closest relationship has been with Jenn M, for years, and she has helped me through good times and tougher ones! Jenn offers tips, solutions, empathy and responsiveness. Exceptional professional!"
We responded:
"Hello Kim, Thank you so much for your continued trust and loyalty year after year. We truly appreciate you recognizing the consistency our office strives for in affordability, strong coverage options, and service. Jenn M. will be especially grateful to hear how much her responsiveness, guidance, and empathy have meant to you through both the good times and the tougher ones. We’re honored to be your State Farm team and are always here whenever you need us. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Joyce Dejarnette

Joyce Dejarnette

January 27, 2026

5  out of  5
rating by Joyce Dejarnette
"Jen was great to work with. Helped me to stay within my budget and always replied to my inquiries right away."
We responded:
"Hello Joyce, Thank you for your review! We’re so glad Jen was able to help you find coverage that fit your budget and that she was quick to respond whenever you had questions. We truly appreciate your trust in our office and are here anytime you need anything. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Jennifer Perilli

Jennifer Perilli

January 27, 2026

5  out of  5
rating by Jennifer Perilli
"Jen Baumeister from State Farm Exton office assisted in every way possible for an insurance bundle to save $. Great personal service."
We responded:
"Hello Jennifer, Thank you for your review! We’re so glad Jen Baumeister was able to help you put together a bundle that saved you money and provide the personal service you deserve. We truly appreciate you choosing our Exton office and are here anytime you need anything. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
Profile photo of Ryan Rush

Ryan Rush

January 21, 2026

5  out of  5
rating by Ryan Rush
"Jenn M helped me with my renter's insurance during a recent move. She was very quick and everything was handled no problem. Thanks for your help Jenn!"
We responded:
"Hi Ryan, Thank you so much for your kind words! We’re delighted to hear that Jenn was able to assist you quickly and smoothly with your renter’s insurance during your move. We’ll be sure to pass along your thanks to her. If you ever need anything else, don’t hesitate to reach out! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"