Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Damon Lear

Damon Lear

July 24, 2026

5  out of  5
rating by Damon Lear
"I've dealt with many insurance providers.
Sarah and Courtney are the best... personable and efficient."
Profile photo of Vocab Sat

Vocab Sat

July 20, 2026

5  out of  5
rating by Vocab Sat
"Quick response, explain everything clearly, very patient, l am very happy with the service."
Profile photo of Kristin Morgan

Kristin Morgan

July 17, 2026

5  out of  5
rating by Kristin Morgan
"excellent experience, Sara was extremely helpful, professional and answered all my questions and concerns . i’d had the same insurance for 24 years and needed to switch. she made the process easy."
Profile photo of Justin V

Justin V

July 17, 2026

5  out of  5
rating by Justin V
"I got my motorcycle insured under state farm. I dealt with Jenn M and she was very polite and did not waste any of my time she handled it very professionally."
Profile photo of Donna Campisi

Donna Campisi

July 16, 2026

5  out of  5
rating by Donna Campisi
"excellent service and prompt responses."
Profile photo of naresh jesta

naresh jesta

July 15, 2026

5  out of  5
rating by naresh jesta
"Jennifer was incredibly helpful in clarifying my questions. She also helped me bundle my services and offered me a great price."
Profile photo of Roberta Flowers

Roberta Flowers

July 14, 2026

5  out of  5
rating by Roberta Flowers
"Sarah provided exceptional customer service. She patiently answered all of my questions and ended up saving me money on my policies. So glad I switched to State Farm!"
Profile photo of Rick Kinderman

Rick Kinderman

July 2, 2026

5  out of  5
rating by Rick Kinderman
"Very fast and friendly to change coverage and add or remove vehicles when needed. They saved me a lot of money on insurance for two vehicles."
Profile photo of Robert Palladino

Robert Palladino

June 19, 2026

5  out of  5
rating by Robert Palladino
"Thank you. Jennifer was very thorough in her customer service is excellent"
Profile photo of Joy West

Joy West

June 17, 2026

5  out of  5
rating by Joy West
"Great Customer care & easy to understand every step along the way! With prices rising in our lives it's important to look around for the best affordable car insurance for my needs. Thank you State Farm! Bye Allstate!"
Profile photo of Aliyyah Muhammad

Aliyyah Muhammad

June 11, 2026

5  out of  5
rating by Aliyyah Muhammad
"She is really pleasant to speak with. She answered all my questions. She is very efficient. She also saw a deer outside her office and she shared the news with me. Which I thought was very exciting! lol So it’s a easy 5 stars!!"
Profile photo of Henrietta Gibson

Henrietta Gibson

June 3, 2026

5  out of  5
rating by Henrietta Gibson
"Sarah was an absolute pleasure to work with. She made the switch to State Farm extremely easy. We were able to take care of everything within 20 minutes. As an 81-year-old, I’m more than appreciate things being made pleasant and easy."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Exton to know that you had such a wonderful experience with us here on State Farm Agent Courtney O'Brien’s Team."
Profile photo of Abdul Rahmani

Abdul Rahmani

May 22, 2026

5  out of  5
rating by Abdul Rahmani
"Jennifer B. was amazing! She was extremely efficient and walked me through the whole process!"
Profile photo of Lana

Lana

May 7, 2026

5  out of  5
rating by Lana
"Jennifer B.
Great customer service!
Thank you for all your help!"
Profile photo of Larry Chandler

Larry Chandler

May 5, 2026

5  out of  5
rating by Larry Chandler
"Excellent, follow-up."
Profile photo of Reny Pascual

Reny Pascual

April 28, 2026

5  out of  5
rating by Reny Pascual
"The best experience I've ever had with an insurance agent. For once I feel like I know what my policy covers and what I'm paying for. My conversation with Courtney was seamless and straight forward. I couldn't believe how fast it was to change my policy and how much I saved (almost 50%). Don't hesitate to give her a call !!!"
We responded:
"Dear Reny,
Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience and that I could help clarify your policy details for you. It's always my goal to make the insurance process seamless and straightforward for our clients.

I'm delighted that you were able to save significantly on your policy—almost 50% is fantastic! Your satisfaction means a lot to us, and we appreciate your recommendation to others. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out.

Best wishes,
Courtney O'Brien
State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of Matthew Bailey

Matthew Bailey

April 21, 2026

5  out of  5
rating by Matthew Bailey
"Jennifer was very informative and friendly. She made sure I was getting the best rate for my needs. Thanks Jennifer"
Profile photo of La Zim

La Zim

April 13, 2026

5  out of  5
rating by La Zim
"Great customer service thank you"
We responded:
"Thank you so much for the 5-star review! We truly appreciate you choosing Courtney O’Brien State Farm Insurance. Our team is always here to help with your insurance needs and make sure you feel confident in your coverage—please don’t hesitate to reach out anytime.

Kindly,
Courtney O'Brien State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of megan matsika

megan matsika

April 8, 2026

5  out of  5
rating by megan matsika
"Sarah really helped me a lot, she was patient with me and made sure I got the best insurance package!"
Profile photo of Bharath Kumar

Bharath Kumar

April 7, 2026

5  out of  5
rating by Bharath Kumar
"I had a great experience! Jen M was absolutely wonderful, she was very helpful throughout the entire process and made everything so easy to understand. Her professionalism and kindness really stood out. I truly appreciated the level of service I received and felt well taken care of from start to finish. I would definitely recommend this place to others. Loved their service!"
We responded:
"Hello Bharath,

Thank you so much for the kind words and recommendation! We’re thrilled to hear you had a great experience and that Jen M made the process easy to understand from start to finish. Her professionalism and kindness are truly valued, and we’re grateful you felt well taken care of. We appreciate your trust in our team and look forward to being here for you whenever you need us.

Kindly,
Courtney O'Brien State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of Aarathi krishna Rachuri

Aarathi krishna Rachuri

April 2, 2026

5  out of  5
rating by Aarathi krishna Rachuri
"Jennifer is my agent from statefarm here and honestly she’s been just awesome helping me figure out with getting a new quote in and doing the whole transfer given that I had to move from another state. Great place to start with incase you need a new quote and get your stuff started !"
We responded:
"Hello Aarathi,

Thank you for taking the time to leave this review! We’re so glad Jennifer was able to make your out-of-state move and policy transfer smooth, and help you get a new quote put together quickly. We appreciate you choosing our office and we’re here anytime you need help with your coverage or have questions down the road.

Kindly,
Courtney O’Brien State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of Rick McSally

Rick McSally

April 2, 2026

5  out of  5
rating by Rick McSally
"Made changing insurance so easy!"
We responded:
"Hi Rick,

Thank you for the 5-star review! We’re so happy to hear the switch was easy and stress-free. If you ever have questions about your coverage or need anything at all, our team is always here to help.

Kindly,
Courtney O’Brien State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of Rachel Marie

Rachel Marie

March 16, 2026

5  out of  5
rating by Rachel Marie
"Jenn M. is the best! Every time I call in with questions, she is very helpful and knowledgeable. Not only that, but she is very pleasant to talk to. She goes beyond the basics, and makes it feel as though she actually cares about the clients she’s working with."
We responded:
"Hello Rachel,

Thank you so much for your thoughtful review! We’re thrilled to hear that Jenn M. consistently provides helpful, knowledgeable support and makes every call a positive experience. She truly cares about our customers, and we’re grateful you’ve felt that in the way she goes above and beyond. We appreciate your trust and are always here whenever you need us.

Kindly,
Courtney O’Brien State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of Junyi Yang

Junyi Yang

March 9, 2026

5  out of  5
rating by Junyi Yang
"Great service!"
We responded:
"Junyi,

Thank you so much for taking the time to leave a 5 star review. We truly appreciate it and we look forward to continuing to work with you.

Kindly,
Courtney O'Brien State Farm Insurance Agent
Exton, Pennsylvania"
Profile photo of Bolle Vijay

Bolle Vijay

February 25, 2026

5  out of  5
rating by Bolle Vijay
"Jenn provided exceptional service and guidance throughout my insurance process. She was patient, knowledgeable, and incredibly helpful every step of the way. I am extremely thankful for her support and truly appreciate the care and effort she put into helping me. Highly recommended!"
We responded:
"Hello Bolle,

Thank you for the wonderful review and recommendation! We’re so happy to hear Jenn provided exceptional guidance throughout your insurance process and that her patience, knowledge, and support made a difference for you. We truly appreciate your trust in our office and are here anytime you need us.

Kindly,
Courtney O’Brien State Farm Insurance Agent
Exton, Pennsylvania"