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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aliyyah Muhammad

June 11, 2026

5  out of  5
rating by Aliyyah Muhammad
"She is really pleasant to speak with. She answered all my questions. She is very efficient. She also saw a deer outside her office and she shared the news with me. Which I thought was very exciting! lol So it’s a easy 5 stars!!"
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Henrietta Gibson

June 3, 2026

5  out of  5
rating by Henrietta Gibson
"Sarah was an absolute pleasure to work with. She made the switch to State Farm extremely easy. We were able to take care of everything within 20 minutes. As an 81-year-old, I’m more than appreciate things being made pleasant and easy."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Exton to know that you had such a wonderful experience with us here on State Farm Agent Courtney O'Brien’s Team."
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Abdul Rahmani

May 22, 2026

5  out of  5
rating by Abdul Rahmani
"Jennifer B. was amazing! She was extremely efficient and walked me through the whole process!"
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Lana

May 7, 2026

5  out of  5
rating by Lana
"Jennifer B. Great customer service! Thank you for all your help!"
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Larry Chandler

May 5, 2026

5  out of  5
rating by Larry Chandler
"Excellent, follow-up."
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Reny Pascual

April 28, 2026

5  out of  5
rating by Reny Pascual
"The best experience I've ever had with an insurance agent. For once I feel like I know what my policy covers and what I'm paying for. My conversation with Courtney was seamless and straight forward. I couldn't believe how fast it was to change my policy and how much I saved (almost 50%). Don't hesitate to give her a call !!!"
We responded:
"Dear Reny, Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience and that I could help clarify your policy details for you. It's always my goal to make the insurance process seamless and straightforward for our clients. I'm delighted that you were able to save significantly on your policy—almost 50% is fantastic! Your satisfaction means a lot to us, and we appreciate your recommendation to others. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Matthew Bailey

April 21, 2026

5  out of  5
rating by Matthew Bailey
"Jennifer was very informative and friendly. She made sure I was getting the best rate for my needs. Thanks Jennifer"
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La Zim

April 13, 2026

5  out of  5
rating by La Zim
"Great customer service thank you"
We responded:
"Thank you so much for the 5-star review! We truly appreciate you choosing Courtney O’Brien State Farm Insurance. Our team is always here to help with your insurance needs and make sure you feel confident in your coverage—please don’t hesitate to reach out anytime. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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megan matsika

April 8, 2026

5  out of  5
rating by megan matsika
"Sarah really helped me a lot, she was patient with me and made sure I got the best insurance package!"
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Bharath Kumar

April 7, 2026

5  out of  5
rating by Bharath Kumar
"I had a great experience! Jen M was absolutely wonderful, she was very helpful throughout the entire process and made everything so easy to understand. Her professionalism and kindness really stood out. I truly appreciated the level of service I received and felt well taken care of from start to finish. I would definitely recommend this place to others. Loved their service!"
We responded:
"Hello Bharath, Thank you so much for the kind words and recommendation! We’re thrilled to hear you had a great experience and that Jen M made the process easy to understand from start to finish. Her professionalism and kindness are truly valued, and we’re grateful you felt well taken care of. We appreciate your trust in our team and look forward to being here for you whenever you need us. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Aarathi krishna Rachuri

April 2, 2026

5  out of  5
rating by Aarathi krishna Rachuri
"Jennifer is my agent from statefarm here and honestly she’s been just awesome helping me figure out with getting a new quote in and doing the whole transfer given that I had to move from another state. Great place to start with incase you need a new quote and get your stuff started !"
We responded:
"Hello Aarathi, Thank you for taking the time to leave this review! We’re so glad Jennifer was able to make your out-of-state move and policy transfer smooth, and help you get a new quote put together quickly. We appreciate you choosing our office and we’re here anytime you need help with your coverage or have questions down the road. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Rick McSally

April 2, 2026

5  out of  5
rating by Rick McSally
"Made changing insurance so easy!"
We responded:
"Hi Rick, Thank you for the 5-star review! We’re so happy to hear the switch was easy and stress-free. If you ever have questions about your coverage or need anything at all, our team is always here to help. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Rachel Marie

March 16, 2026

5  out of  5
rating by Rachel Marie
"Jenn M. is the best! Every time I call in with questions, she is very helpful and knowledgeable. Not only that, but she is very pleasant to talk to. She goes beyond the basics, and makes it feel as though she actually cares about the clients she’s working with."
We responded:
"Hello Rachel, Thank you so much for your thoughtful review! We’re thrilled to hear that Jenn M. consistently provides helpful, knowledgeable support and makes every call a positive experience. She truly cares about our customers, and we’re grateful you’ve felt that in the way she goes above and beyond. We appreciate your trust and are always here whenever you need us. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Junyi Yang

March 9, 2026

5  out of  5
rating by Junyi Yang
"Great service!"
We responded:
"Junyi, Thank you so much for taking the time to leave a 5 star review. We truly appreciate it and we look forward to continuing to work with you. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Bolle Vijay

February 25, 2026

5  out of  5
rating by Bolle Vijay
"Jenn provided exceptional service and guidance throughout my insurance process. She was patient, knowledgeable, and incredibly helpful every step of the way. I am extremely thankful for her support and truly appreciate the care and effort she put into helping me. Highly recommended!"
We responded:
"Hello Bolle, Thank you for the wonderful review and recommendation! We’re so happy to hear Jenn provided exceptional guidance throughout your insurance process and that her patience, knowledge, and support made a difference for you. We truly appreciate your trust in our office and are here anytime you need us. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Brad Russo

February 25, 2026

5  out of  5
rating by Brad Russo
"I cant say enough about this office and most importantly the Woman running it!!! I have had a lot of agents over the years and Courtney and Jen are by far the best! Whether it was finding me the perfect bundle of plans, saving me HUNDREDS of dollars, always answering my calls, or showing me that shes there for me and that my business is important to her and her office! She makes you feel like you not only gained an agent but also a friend who will truly look out for you. I would recommend this agency to everyone/anyone looking or currently unhappy with thier agency! Wish there were more places that were this personable and professional."
We responded:
"Brad, thank you so much for your great review! My team and I truly appreciate it! We look forward to continuing to provide great service and meet your expectations. Thank you!"
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Jay W

February 25, 2026

5  out of  5
rating by Jay W
"Worked Sarah, she simplified the life insurance process for me. All I know is I wanted life insurance and she explored and explain all possible options that would fit my needs. Very knowledgeable staff that work for your specific needs."
We responded:
"Hi Jay, Thank you for your review! We’re glad Sarah was able to simplify the life insurance process and take the time to walk you through the options so you could choose what best fit your needs. We appreciate your trust in our team, and we’re always here if you have questions or want to review your coverage in the future. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Albert Santiago

February 25, 2026

5  out of  5
rating by Albert Santiago
"Great service"
We responded:
"Hello Albert, Thank you for the kind review! We’re glad you had a great experience with our office. If there’s ever anything you need or any questions we can help with, please don’t hesitate to reach out. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Christine Chapracki

February 24, 2026

5  out of  5
rating by Christine Chapracki
"It was an easy transition to switch from my original insurance company to State Farm."
We responded:
"Hello Christine, Thank you for your review! We’re so glad to hear your switch to State Farm was an easy transition. We appreciate you choosing our office, and if you ever have questions or need help with your coverage, our team is always here for you. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Mamoon bhuiyan

February 24, 2026

5  out of  5
rating by Mamoon bhuiyan
"Jen helped me to get my company insurance within h 24 hours and process was very smooth"
We responded:
"Hello Mamoom, Thank you for sharing your experience! We’re so glad Jen was able to help you secure your company insurance within 24 hours and make the process smooth from start to finish. We appreciate your trust in our office and are here whenever you need anything. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Aariz’s World

February 24, 2026

5  out of  5
rating by Aariz’s World
"Jen, was very helpful , I was starting a new business and wanted to get insurance for my company and she helped me get through all process smoothly"
We responded:
"Hello, Thank you for your review! Congratulations on starting your new business—what an exciting step. We’re so glad Jen was able to guide you through the process and help you get the right coverage smoothly. We appreciate your trust in our office and are here anytime you need support as your business grows. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Emily McManus

February 21, 2026

5  out of  5
rating by Emily McManus
"Jen was great. I was paying way too much with my other car insurance and had terrible coverage. She got me all squared away with better coverage for a better price."
We responded:
"Hello Emily, Thank you for the great review! We’re so glad Jen was able to help you improve your coverage and lower your cost at the same time. We appreciate you trusting us with your auto, renters, and life insurance needs, and we’re always here if you’d like to review your policies or have any questions down the road. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Tina P

February 20, 2026

5  out of  5
rating by Tina P
"Both Jens were so helpful and easy to contact. We bundled our home and auto. We had a great experience and ended up paying a lot less than what our previous company was charging us!"
We responded:
"Hello Tina, Thank you so much for your review! We’re glad both Jens were easy to reach and helpful throughout the process, and that bundling your home and auto worked out to save you money. We appreciate you choosing our office and are here anytime you have questions or need anything with your coverage. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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Sigal Waters

February 19, 2026

5  out of  5
rating by Sigal Waters
"Courtney and her State Farm team are experienced, professional, and truly patient when it comes to insurance. They take the time to explain your options clearly and make sure you understand your coverage. Whether you’re reviewing home insurance, auto insurance, or looking to update your policy, Courtney and her team focus on helping you choose the right coverage for your specific needs. If you’re looking for a knowledgeable and trustworthy insurance agent who puts clients first, I highly recommend Courtney and her State Farm office."
We responded:
"Hello Sigal, Thank you so much for this thoughtful and detailed review. It means a lot to hear that our team’s experience, professionalism, and patience helped you feel confident in your coverage decisions. We’re committed to taking the time to explain options clearly and tailor coverage to each client’s needs—whether it’s auto, home, or a policy update. We truly appreciate your recommendation and your trust in our office. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"
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mike olsen

February 16, 2026

5  out of  5
rating by mike olsen
"I was working with Sarah and she was so professional and took care of my. needs the best insurance rep I have had"
We responded:
"Hello Mike, Thank you for the 5-star review, Mike! We’re so glad to hear Sarah provided such professional service and took great care of your insurance needs. We truly appreciate your trust in our office and are here anytime you need anything. Kindly, Courtney O’Brien State Farm Insurance Agent Exton, Pennsylvania"