State Farm® Insurance Agent Courtney O'Brien
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reny Pascual
June 3, 2025
5
out of
5
rating by Reny Pascual
"The best experience I've ever had with an insurance agent. For once I feel like I know what my policy covers and what I'm paying for. My conversation with Courtney was seamless and straight forward. I couldn't believe how fast it was to change my policy and how much I saved (almost 50%). Don't hesitate to give her a call !!!"
We responded:
"Dear Reny, Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience and that I could help clarify your policy details for you. It's always my goal to make the insurance process seamless and straightforward for our clients. I'm delighted that you were able to save significantly on your policy—almost 50% is fantastic! Your satisfaction means a lot to us, and we appreciate your recommendation to others. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Sheri Schack
June 1, 2025
5
out of
5
rating by Sheri Schack
"I can’t say enough good things about my experience with this office - in particular Jen MacNeil. She was extremely responsive, knowledgeable, friendly and just so easy to deal with. I was in a bind and she came to my rescue and put my mind at ease!"
We responded:
"Sheri, Thank you for your glowing review! I’m so pleased to hear about your positive experience with our office, especially with Jen MacNeil. She truly embodies the values we strive for at State Farm—being responsive, knowledgeable, and friendly. It’s wonderful to know that she was able to assist you during a challenging time and help ease your concerns. We’re here to provide support whenever you need it, so don’t hesitate to reach out if you have any more questions or need assistance in the future. Warm regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
TORI RENES
May 23, 2025
5
out of
5
rating by TORI RENES
"Very patient, great customer service! Satisfied with the results."
We responded:
"Dear Tori, Thank you so much for your kind words! Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Warm regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Andy Dascenzo
May 23, 2025
5
out of
5
rating by Andy Dascenzo
"Courtney is an excellent agent who is very responsive and works hard on my behalf to protect our family. Recently I needed a rider for a specific motor home rental that was originally denied, but Courtney worked hard to fully understand the specific details which led to the rider being provided and my vacation being saved. I am very pleased and would encourage anyone who is looking for someone that will look after all your insurance needs, Courtney O'Brien is your trusted agent."
We responded:
"Dear Andy, Thank you so much for your thoughtful review! I’m delighted to hear that I could assist you in securing the rider for your motor home rental and that it made a difference for your vacation plans. I hope you all have a fantastic time! I truly appreciate your recognition. Your trust means a lot to us! Warm regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
H
May 21, 2025
5
out of
5
rating by H
"Seems like all my auto, home and business insurance needs have been in Courtney's and her team's capable hands forever. Never had any incident happen that disappointed and motivated to move. Been with other plans that entice you in and then in the time of need (when we really need an insurance company) fall short. State Farm has been rock solid behind us."
We responded:
"Dear Hridai, Thank you so much for your kind words! We're thrilled to hear that our Agency and team have consistently met your insurance needs across auto, home, and business coverage. It's our goal to provide reliable support, especially when you need it most. We appreciate your loyalty and are here for you whenever you need assistance. If there's anything more we can do for you, just let us know! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA "
Hilary Hayes
May 21, 2025
5
out of
5
rating by Hilary Hayes
"I am very impressed and appreciative of the exemplary service, response time, personal attention, and knowledge that Courtney O'Brien and her team at State Farm Insurance of Exton provide me. I needed to have an interstate transfer of my insurance from Montana to Pennsylvania and it could not have been easier or more enjoyable. Thank you to the entire team. Highly recommended for all insurance needs."
We responded:
"Dear Hilary, Thank you for taking the time to share your positive experience! We're delighted to hear that Courtney and her team made your interstate insurance transfer seamless and enjoyable. Providing exemplary service and personal attention is our top priority, and we're glad to have met your expectations. Your recommendation means a lot to us, and we’re here to assist you with all your insurance needs in the future. If you have any questions or need further assistance, don’t hesitate to reach out! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Lori McCarter
May 20, 2025
5
out of
5
rating by Lori McCarter
"Very helpful, nice & professional."
We responded:
"Dear Lori, Thank you so much for taking the time to write a review. We appreciate your kind words and we look forward to continuing to work with you and assist with all of your insurance needs. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania "
Mary F
May 18, 2025
5
out of
5
rating by Mary F
"Great customer service!"
We responded:
"Dear Mary, Thank you for taking the time to write a review. I am glad you have experienced great customer service with our office as that is something we always strive to do. We appreciate your kind words! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Susan Bertrand
May 7, 2025
5
out of
5
rating by Susan Bertrand
"Extremely nice professional and friendly service"
We responded:
"Hi Susan, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team strives to provide exceptional service, and it’s rewarding to know that our efforts are appreciated. We look forward to serving you again soon! Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Bill Vancak
May 1, 2025
5
out of
5
rating by Bill Vancak
"Wonderful assistance with our insurance needs moving from Texas to the area and purchasing a home. Explained all our coverage options and gave us the discounts we earned as a 40 year customer of State Farm. Jennifer was wonderful in assisting us with this."
We responded:
"Hi Bill, Thank you for taking the time to share your experience! We're delighted to hear that Jennifer was able to assist you with your insurance needs during your move and home purchase. It's great to know that she helped you understand your coverage options and provided the discounts you earned as a valued long-term customer. We appreciate your trust in us and look forward to continuing to serve you in the future. Welcome to the area! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Mary Hagerty
April 4, 2025
5
out of
5
rating by Mary Hagerty
"Great talking with Courtney from State farm. She got me the best rate and I called many places. When switching my insurance she made it easy, fast and clear. I appreciated all the help."
We responded:
"Mary, Thank you so much for your kind words! We're thrilled to hear that State Farm was able to assist you in finding the best rate for your auto insurance and made the process of switching your insurance easy and straightforward. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, feel free to reach out. Welcome to the State Farm family! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
David Decker
March 28, 2025
5
out of
5
rating by David Decker
"We had a long time relationship with our current insurance company and naturally felt unsure switching insurance companies. Jennifer’s professionalism and knowledge eased any uncertainty we had. Glad to be part of the “ State Farm Family “."
We responded:
"David, Thank you so much for your thoughtful review! We're delighted to hear that Jennifer was able to ease your concerns and provide you with the professionalism and knowledge you needed during your transition. We’re thrilled to welcome you to the State Farm family and look forward to serving you for many years to come. If you have any questions or need assistance in the future, don’t hesitate to reach out! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Howard
March 5, 2025
5
out of
5
rating by Howard
"Top tier service ! Jen made my whole process fast and easy ! Very polite and professional, couldn’t have asked for a better agent and service. Easily 10/10 highly recommend"
We responded:
"Howard, Thank you so much for your wonderful feedback! We're thrilled to hear that Jen provided you with top-tier service and made your experience fast and easy. We pride ourselves on professionalism and kindness, and it’s great to know that it made a difference for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future! 🌟 Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
loretta jones
February 26, 2025
5
out of
5
rating by loretta jones
"Answered questions. Warm and friendly. Was nor pushy or tried to talk me into anything."
We responded:
"Thank you so much for taking the time to share your experience! We're delighted to hear that you found our team warm and friendly, and that your questions were answered to your satisfaction. We believe in providing a comfortable environment where our clients feel supported without any pressure. Your feedback is invaluable to us, and we truly appreciate your kind words. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
shri
February 25, 2025
5
out of
5
rating by shri
"They are quick and patient. Very trusted and helped me to switch in day."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Courtney O'Brien State Farm Agent Exton, Pennsylvania "
Sarah Mabie
February 24, 2025
5
out of
5
rating by Sarah Mabie
"I wanted to share my positive experience dealing with your State Farm office. After my recent accident, I was very stressed about the situation. However, calling your office and speaking with Jennifer MacNeill was a pleasure. She put my mind at ease and made the entire process very easy to deal with, from arranging the rental car to maintaining communication. It's comforting to know that I can trust the ladies at your State Farm office for help whenever I need it. Thank you for providing such excellent service."
We responded:
"Thank you for reviewing our State Farm office! We are so happy that Jen took great care of you and was able to help make the process as smooth as possible, that is our goal! We appreciate your positive feedback and we look forward to continuing to help you with your insurance needs! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Ian Cheeseman
February 20, 2025
5
out of
5
rating by Ian Cheeseman
"I was lucky enough to be helped by Jen M. She helped me switch car insurers from a more expensive and harder to understand car insurer, to what seems like a very professional and profitable State Farm Insurance. I was looking to save money and understand the benefits more clearly. Jen M. walked me through everything I was paying for and how I was protected heaven forbid I get in an accident, but I actually feel safer driving now. Thanks again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
John Harvey
February 19, 2025
5
out of
5
rating by John Harvey
"Saved me $100 a month on car insurance."
We responded:
"John, thank you so much for taking the time to write us a review. we are so happy that we were able to help you save some money! We look forward to working with you and helping with your insurance needs. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
rajeev
February 19, 2025
5
out of
5
rating by rajeev
"I had a fantastic experience with Jennifer .She took the time to explain all my options clearly and helped me find the best coverage for my needs at a great price. Her responsiveness and professionalism were outstanding. Highly recommend!"
We responded:
"Hi Rajeev, thank you for taking the time to write a review for our office. It is important to us that we work to help you find the best coverage for your needs and that you fully understand them. We look forward to servicing your policies and thank you so much for trusting State Farm! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Ryan Kolb
January 31, 2025
5
out of
5
rating by Ryan Kolb
"Best decision I could have made. Wish I would have done it sooner. Thank you Jen. For saving me over 100 dollars a month and getting me better coverage than I had before at Geico."
We responded:
"Hi Ryan, thank you for your review! We are happy that we were able to save you some money while offering you better coverage! We appreciate your business here at State Farm and we look forward to working with you! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Megan McCullough
January 29, 2025
5
out of
5
rating by Megan McCullough
"I recently had the pleasure of working with Jennifer. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Jen to anyone looking for an insurance agency that puts customers first"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
Steve Dee
January 24, 2025
5
out of
5
rating by Steve Dee
"Recently i got some good service from Jennifer Baumeister, she was a pleasure to correspond with , i would certainly recommend her helping you with your Car & Home insurance needs 🙂"
We responded:
"Steve, Thank you so much for taking the time to review our office, we truly appreciate it! We are so happy we were able to help you save on your auto and home insurance and we are here for any of your additional insurance needs. We look forward to working with you and we thank you for your business! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Meaghan Finegan
January 24, 2025
5
out of
5
rating by Meaghan Finegan
"Courtney OBrien’s office and staff does a phenomenal job at providing personal friendly customer service .Jennifer is the best 😊. Thanks Courtney"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Beth Sorrentino
January 17, 2025
5
out of
5
rating by Beth Sorrentino
"Jennifer went above and beyond to help me get aa policy that I could afford and that was really good. I highly recommend going through them for insurance."
We responded:
"Hi Beth, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
Joseph Sullivan (DJ Sully)
January 16, 2025
5
out of
5
rating by Joseph Sullivan (DJ Sully)
"A Model for other rookie agents to follow….this woman has tremendous work ethic and is one of the most tenacious insurance agents I’ve ever seen! Jen, first reached out to me probably around 2015 (ish) and all she knew was I was up for renewal and she wanted to capture my business. Now how she knew I was up for renewal I have no idea I’m assuming you can buy leads from certain businesses where you pay a fee and they’ll give you X amount of leads, now this is already above and beyond what most insurance agents do to insure they’re successful. Needless to say her quote came in higher than my insurance at the time and at the time I was still happy with Allstate so we didn’t end up doing business at that time. Now, fast forward to now some 10 years later and I finally signed with Jen and State Farm! She’s been actively trying for all that time and it finally worked out which I’m happy about. I could have saved even more money by going with another insurance company (they were around $20 less a month) but I went with Jen because I believe her services will be worth it in the end. I can’t stand not being able to get a human on the phone when I need to and with the other company I’m pretty sure trying to get a actual person on the phone would most likely be a challenge and that’s the thing, in my opinion to pay a little bit more each month for the services of what Jen has to offer I’d pick Jen every time. She’s a rare breed and I look forward to being with her and State Farm for years to come. I highly recommend Jen for all your insurance needs, check her out you won’t be disappointed. Thanks again Jen!"
We responded:
"Hi Joseph, Thank you so much for taking the time to review the service you have received from Jennifer in our office. We are honored by your positive feedback! We appreciate your business and we look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"