State Farm® Insurance Agent Courtney O'Brien
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
caswell samms
September 3, 2025
5
out of
5
rating by caswell samms
"I had an excellent experience working with Jennifer Baumeister at State Farm. She took the time to explain my options for both homeowners and auto insurance in a way that was clear and easy to understand. The process was smooth from start to finish. I was able to save money and recieved personal attention. Jennifer was patient, responsive, and always available to answer questions. Highly recommend!"
Akwasi Amonoo
August 29, 2025
5
out of
5
rating by Akwasi Amonoo
"I had a great experience working with Courtney O’Brien’s. Courtney was extremely helpful, patient, and made the process smooth and stress-free. She answered all my questions clearly and made sure I had the right coverage for my needs. I truly appreciate the excellent service and highly recommend to anyone looking for reliable insurance support! State Farm"
Lawrence White
August 28, 2025
5
out of
5
rating by Lawrence White
"Courtney and Jen were very helpful in getting me a new homeowner’s insurance policy. Efficient and convenient! [Edit: Jen later found a way to save me a little more money on my premium, which was much appreciated. That’s good customer service!]"
Monica Barilotti
August 26, 2025
5
out of
5
rating by Monica Barilotti
"I was very happy with my outcome. Courtney and Jen went out of there way to help me. I appreciate when they say they'll call me back and they do. Thank You."
Jamie La Spina
August 20, 2025
5
out of
5
rating by Jamie La Spina
"Jen M was absolutely amazing! She went above and beyond to help me find what was best suited for me! She even follows up still! I wish all customer services reps were even half as good as Jen M"
We responded:
"Hi Jamie, Thank you for sharing such a heartfelt review! We're delighted to hear that Jen M went above and beyond to find the best solution for you and continues to provide outstanding follow-up. We’re proud to have her on our team and appreciate your kind words. If you ever need anything else, don’t hesitate to reach out! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Lawrence Burkey
August 20, 2025
5
out of
5
rating by Lawrence Burkey
"Great group of people. Jennifer McNeil was very helpful and had all the answers to any questions I had."
We responded:
"Hi Lawrence, Thank you for your wonderful feedback! We're glad to hear that Jennifer McNeil was able to assist you and answer all your questions. We appreciate your kind words and look forward to helping you again in the future! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
emma mabie
August 19, 2025
5
out of
5
rating by emma mabie
"I went in person and was helped by Jen M. and she is the best. Helped me with a renters policy and explained all the coverages to me. She’s was so helpful and lovely to work with."
We responded:
"Hi Emma, Thank you so much for your kind words! We're thrilled to hear that Jen M. provided you with excellent service and helped you understand your renters policy. We'll be sure to pass along your compliments to her. If you ever need anything else, we're here to help! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Michael Brotschul
August 19, 2025
5
out of
5
rating by Michael Brotschul
"Jennifer Baumeister from this State Farm office was so amazingly quick to respond, knowledgeable, and efficient in helping lower my auto and home insurance. I cannot thank her enough!!!"
We responded:
"Hello Michael, Thank you so much for your kind words! We're thrilled to hear that Jennifer Baumeister provided you with such quick, knowledgeable, and efficient service. We're glad she could help lower your auto and home insurance rates. Your appreciation means a lot to us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Kirsten Taylor
August 19, 2025
5
out of
5
rating by Kirsten Taylor
"So happy with the help I have gotten from Jen MacNeil for my car insurance. I have been to a few different agents over the years and by far Jen M is the best! Jen is on top of each policy and is always looking out for the best coverages for her clients. She is very knowledgeable, thorough and extremely pleasant to work with! Thank you for making it easy!"
We responded:
"Hi Kirsten, Thank you for your wonderful feedback! We're delighted to hear that Jen MacNeil has provided you with exceptional service and made your car insurance experience easy and stress-free. It's great to know that her knowledge, thoroughness, and dedication to finding the best coverage for you truly stand out. We appreciate your trust and kind words! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Kevin Finegan
August 18, 2025
5
out of
5
rating by Kevin Finegan
"Jen m is always helpful and a delight to work with."
We responded:
"Hi Kevin, Thank you for your kind review! We're so glad to hear that Jen M consistently provides helpful and enjoyable service. Your positive feedback means a lot to us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania "
Adam Anba
August 18, 2025
5
out of
5
rating by Adam Anba
"probably the best agent Ive ever had. Courtney was extremely helpful in setting up my new policy for my new car and she did wonderfully. 5 stars would recommend"
We responded:
"Hi Adam, Thank you for your fantastic review! We're thrilled to hear that we made setting up your new car policy such a smooth and positive experience. Your recommendation means a great deal to us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
aspen perry
August 13, 2025
5
out of
5
rating by aspen perry
"Courtney was very helpful when I called about getting renters insurance. She made the process super simple and answered all my questions perfectly. She also talked me through the stages and gave her recommendations as well. Overall amazing service!"
We responded:
"Hello Aspen, We’re so happy to hear about your great experience! It’s wonderful that the agency made getting renters insurance easy and took the time to guide you through every step while addressing all your questions. Thank you for sharing your positive feedback! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Faith Fitzgerald
August 12, 2025
5
out of
5
rating by Faith Fitzgerald
"Very easy going interaction. Made the whole process enjoyable."
We responded:
"Hi Faith, Thank you for sharing your experience! We're glad to hear the process was smooth and enjoyable for you. Providing easy and stress-free service for your vehicle and renter’s insurance is our top priority! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania "
kevin tryniszewski
August 9, 2025
5
out of
5
rating by kevin tryniszewski
"Jen M. is always incredibly helpful with any situation, I call with a problem she handles it, I never have a problem when I call Jen M. My life is at ease when I call Jen M."
We responded:
"Hi Kevin, Thank you for your wonderful feedback! We’re proud to have Jen M. on our team—her dedication to providing exceptional support truly makes a difference for our clients. It’s great to hear she consistently helps make your experience worry-free. We appreciate your trust and look forward to continuing to serve you! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Lavanya
August 6, 2025
5
out of
5
rating by Lavanya
"Transitioning to State Farm was quick and easy. Jennifer did an excellent job gathering multiple quotes and providing all the necessary details. I appreciated the follow-up call — I had almost forgotten! Highly recommend this place. Thank you again!"
We responded:
"Hi Lavanya, Thank you for your kind words! We’re delighted to hear that Jennifer made your transition to State Farm smooth and effortless. Providing thorough information and attentive follow-up is very important to us. We truly appreciate your recommendation and look forward to serving you in the future! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Jay Buckley
August 4, 2025
5
out of
5
rating by Jay Buckley
"Thank you Jen B. for helping me today! You went above and beyond!!"
We responded:
"Hi Jay, Thank you for your wonderful feedback! We’re proud to have Jen B. on our team, and it’s great to hear she went above and beyond to assist you. We appreciate your trust and look forward to continuing to serve you! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Asad Ghumman
July 22, 2025
5
out of
5
rating by Asad Ghumman
"It was a great experience to talk to Jennifer. She was very knowledgeable and helpful. She answered all my questions and concerns and found me the best policy for home and auto."
We responded:
"Hi Asad, Thank you for sharing your positive experience! We’re thrilled to hear that Jennifer provided knowledgeable and helpful service, addressing all your questions and finding the best home and auto policies for you. We appreciate your trust and look forward to assisting you in the future! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania "
Tony Ko
July 16, 2025
5
out of
5
rating by Tony Ko
"Friendly and easy to work with. Responds quickly to concerns. Highly recommended."
We responded:
"Hello Tony, Thank you for your 5-star review! We're delighted to hear that you found our insurance services friendly and easy to work with. Providing quick responses to your concerns is our priority, and we appreciate your high recommendation. We're here to help with all your insurance needs! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Naga Singari
July 9, 2025
5
out of
5
rating by Naga Singari
"Recently I have moved to state form insurance for my auto and renters insurance. Process was smooth. Could reduce my monthly insurance by 20%."
We responded:
"Dear Naga, Thank you for your 5-star review! We're thrilled to hear that your transition to State Farm for auto and renters insurance was smooth. It's great that we could help reduce your monthly insurance premium by 20%. Providing affordable and reliable coverage is our goal, and we appreciate your trust in us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Jeanne Hughes
July 8, 2025
5
out of
5
rating by Jeanne Hughes
"Jennifer was very friendly and professional. Everything went smoothly. I ended up saving over $600 per year. Thank you!"
We responded:
"Dear Jeanne, Thank you for your wonderful review! We're glad to hear that Jennifer provided friendly and professional service throughout the process. Helping you save over $600 per year on your insurance is fantastic news! We appreciate your trust and look forward to continuing to serve your insurance needs. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Harshad Abhyankar
July 8, 2025
5
out of
5
rating by Harshad Abhyankar
"Jennifer was very helpful in answering all my questions. Even suggested some good coverage options that I was not thinking about. Also Courtney had a follow up call with me after the contract was signed to make sure I am fully satisfied with the coverage options offered to me. Never seen that personal touch with other insurance companies/agencies I dealt with in the past!! I highly recommend Courtney and her team for your insurance needs!"
We responded:
"Dear Harshad, Thank you so much for your thoughtful review! We're so happy to hear that Jennifer was able to answer all your questions and suggest valuable coverage options tailored to your needs. The follow-up call is part of our commitment to providing personalized service and ensuring your complete satisfaction. We truly appreciate your high recommendation and look forward to continuing to support your insurance needs! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Daniel Landeros
July 8, 2025
5
out of
5
rating by Daniel Landeros
"Jen Baumeister was awesome! She was very patient and helpful in getting me covered before my coverage lapsed!"
We responded:
"Dear Daniel, Thank you for your fantastic review! We're so glad to hear that Jen Baumeister was patient and helpful in getting your coverage in place before your previous policy lapsed. Providing timely and reliable insurance service is our top priority, and we appreciate your trust in us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
Ron Kendra
July 1, 2025
5
out of
5
rating by Ron Kendra
"Very friendly and knowledgeable saved me a lot of money. Will refer this office to everyone I know. Thank you very much"
We responded:
"Hi Ron, Thank you for your kind words! We're thrilled to hear that our friendly and knowledgeable team was able to save you a lot of money on your insurance. We truly appreciate your referrals and look forward to assisting anyone you send our way. Thank you very much for your support! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
SOM BANDYOPADHYAY
June 27, 2025
5
out of
5
rating by SOM BANDYOPADHYAY
"Knowledgeable, professional, courteous, responsive and very friendly! Saved me a bunch of money!! Will definitely recommend!"
We responded:
"Hi Som, Thank you for your wonderful review! We're glad our knowledgeable, professional, and friendly service helped save you a significant amount on your insurance. Your recommendation means a lot to us, and we're here to assist with all your insurance needs anytime! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
David
June 26, 2025
5
out of
5
rating by David
"Excellent follow up from Jen. I was with State Farm for 22 years and glad to be back."
We responded:
"Dear David, Thank you so much for your wonderful five-star review! We’re thrilled to hear that you had an excellent experience with Jen and that you’re back with State Farm after 22 years. Your loyalty means a lot to us, and we’re here to ensure you receive the best service possible. If you have any questions or need assistance, please don’t hesitate to reach out. Welcome back! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"