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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Ko

July 16, 2025

5  out of  5
rating by Tony Ko
"Friendly and easy to work with. Responds quickly to concerns. Highly recommended."
We responded:
"Hello Tony, Thank you for your 5-star review! We're delighted to hear that you found our insurance services friendly and easy to work with. Providing quick responses to your concerns is our priority, and we appreciate your high recommendation. We're here to help with all your insurance needs! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Naga Singari

July 9, 2025

5  out of  5
rating by Naga Singari
"Recently I have moved to state form insurance for my auto and renters insurance. Process was smooth. Could reduce my monthly insurance by 20%."
We responded:
"Dear Naga, Thank you for your 5-star review! We're thrilled to hear that your transition to State Farm for auto and renters insurance was smooth. It's great that we could help reduce your monthly insurance premium by 20%. Providing affordable and reliable coverage is our goal, and we appreciate your trust in us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Jeanne Hughes

July 8, 2025

5  out of  5
rating by Jeanne Hughes
"Jennifer was very friendly and professional. Everything went smoothly. I ended up saving over $600 per year. Thank you!"
We responded:
"Dear Jeanne, Thank you for your wonderful review! We're glad to hear that Jennifer provided friendly and professional service throughout the process. Helping you save over $600 per year on your insurance is fantastic news! We appreciate your trust and look forward to continuing to serve your insurance needs. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Harshad Abhyankar

July 8, 2025

5  out of  5
rating by Harshad Abhyankar
"Jennifer was very helpful in answering all my questions. Even suggested some good coverage options that I was not thinking about. Also Courtney had a follow up call with me after the contract was signed to make sure I am fully satisfied with the coverage options offered to me. Never seen that personal touch with other insurance companies/agencies I dealt with in the past!! I highly recommend Courtney and her team for your insurance needs!"
We responded:
"Dear Harshad, Thank you so much for your thoughtful review! We're so happy to hear that Jennifer was able to answer all your questions and suggest valuable coverage options tailored to your needs. The follow-up call is part of our commitment to providing personalized service and ensuring your complete satisfaction. We truly appreciate your high recommendation and look forward to continuing to support your insurance needs! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Daniel Landeros

July 8, 2025

5  out of  5
rating by Daniel Landeros
"Jen Baumeister was awesome! She was very patient and helpful in getting me covered before my coverage lapsed!"
We responded:
"Dear Daniel, Thank you for your fantastic review! We're so glad to hear that Jen Baumeister was patient and helpful in getting your coverage in place before your previous policy lapsed. Providing timely and reliable insurance service is our top priority, and we appreciate your trust in us! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Ron Kendra

July 1, 2025

5  out of  5
rating by Ron Kendra
"Very friendly and knowledgeable saved me a lot of money. Will refer this office to everyone I know. Thank you very much"
We responded:
"Hi Ron, Thank you for your kind words! We're thrilled to hear that our friendly and knowledgeable team was able to save you a lot of money on your insurance. We truly appreciate your referrals and look forward to assisting anyone you send our way. Thank you very much for your support! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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SOM BANDYOPADHYAY

June 27, 2025

5  out of  5
rating by SOM BANDYOPADHYAY
"Knowledgeable, professional, courteous, responsive and very friendly! Saved me a bunch of money!! Will definitely recommend!"
We responded:
"Hi Som, Thank you for your wonderful review! We're glad our knowledgeable, professional, and friendly service helped save you a significant amount on your insurance. Your recommendation means a lot to us, and we're here to assist with all your insurance needs anytime! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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David

June 26, 2025

5  out of  5
rating by David
"Excellent follow up from Jen. I was with State Farm for 22 years and glad to be back."
We responded:
"Dear David, Thank you so much for your wonderful five-star review! We’re thrilled to hear that you had an excellent experience with Jen and that you’re back with State Farm after 22 years. Your loyalty means a lot to us, and we’re here to ensure you receive the best service possible. If you have any questions or need assistance, please don’t hesitate to reach out. Welcome back! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Kristy Munz

June 20, 2025

5  out of  5
rating by Kristy Munz
"Hi , just want to say get with Jennifer for the best quotes ! So nice and kind and very helpful ! She will even listen to your life story lol Thanks again , Kristy"
We responded:
"Hi Kristy, Thank you so much, Kristy, for your kind words! Jennifer truly enjoys helping clients find the best insurance quotes while providing friendly and personalized service. We're glad she took the time to listen and assist you every step of the way. We appreciate your recommendation and look forward to supporting all your insurance needs! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Ravikrishna Yedlapalli

June 19, 2025

5  out of  5
rating by Ravikrishna Yedlapalli
"I recently shopped for home and auto insurance, and I had the pleasure of working with Jennifer Baumeister, Licensed Account Representative at State Farm. The service she provided was truly outstanding! Jennifer was incredibly patient and took the time to clearly explain all the details, especially regarding home insurance, which was a first for me. Her professionalism, clear communication, and prompt callbacks made the entire experience smooth and stress-free. From start to finish, my shopping experience was excellent. I highly recommend Jennifer for anyone looking for knowledgeable, reliable, and friendly service. Thank you for making this process so easy and comfortable!"
We responded:
"Dear Ravikrishna, Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Jennifer Baumeister provided you with outstanding service and made your home and auto insurance shopping experience smooth and stress-free. Jennifer takes great pride in offering clear communication, patience, and professionalism, especially when guiding clients through new insurance topics. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. Please don’t hesitate to reach out if you have any questions or need support in the future! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Reny Pascual

June 3, 2025

5  out of  5
rating by Reny Pascual
"The best experience I've ever had with an insurance agent. For once I feel like I know what my policy covers and what I'm paying for. My conversation with Courtney was seamless and straight forward. I couldn't believe how fast it was to change my policy and how much I saved (almost 50%). Don't hesitate to give her a call !!!"
We responded:
"Dear Reny, Thank you so much for your wonderful review! I'm thrilled to hear that you had such a positive experience and that I could help clarify your policy details for you. It's always my goal to make the insurance process seamless and straightforward for our clients. I'm delighted that you were able to save significantly on your policy—almost 50% is fantastic! Your satisfaction means a lot to us, and we appreciate your recommendation to others. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Best wishes, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Sheri Schack

June 1, 2025

5  out of  5
rating by Sheri Schack
"I can’t say enough good things about my experience with this office - in particular Jen MacNeil. She was extremely responsive, knowledgeable, friendly and just so easy to deal with. I was in a bind and she came to my rescue and put my mind at ease!"
We responded:
"Sheri, Thank you for your glowing review! I’m so pleased to hear about your positive experience with our office, especially with Jen MacNeil. She truly embodies the values we strive for at State Farm—being responsive, knowledgeable, and friendly. It’s wonderful to know that she was able to assist you during a challenging time and help ease your concerns. We’re here to provide support whenever you need it, so don’t hesitate to reach out if you have any more questions or need assistance in the future. Warm regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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TORI RENES

May 23, 2025

5  out of  5
rating by TORI RENES
"Very patient, great customer service! Satisfied with the results."
We responded:
"Dear Tori, Thank you so much for your kind words! Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! Warm regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Andy Dascenzo

May 23, 2025

5  out of  5
rating by Andy Dascenzo
"Courtney is an excellent agent who is very responsive and works hard on my behalf to protect our family. Recently I needed a rider for a specific motor home rental that was originally denied, but Courtney worked hard to fully understand the specific details which led to the rider being provided and my vacation being saved. I am very pleased and would encourage anyone who is looking for someone that will look after all your insurance needs, Courtney O'Brien is your trusted agent."
We responded:
"Dear Andy, Thank you so much for your thoughtful review! I’m delighted to hear that I could assist you in securing the rider for your motor home rental and that it made a difference for your vacation plans. I hope you all have a fantastic time! I truly appreciate your recognition. Your trust means a lot to us! Warm regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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H

May 21, 2025

5  out of  5
rating by H
"Seems like all my auto, home and business insurance needs have been in Courtney's and her team's capable hands forever. Never had any incident happen that disappointed and motivated to move. Been with other plans that entice you in and then in the time of need (when we really need an insurance company) fall short. State Farm has been rock solid behind us."
We responded:
"Dear Hridai, Thank you so much for your kind words! We're thrilled to hear that our Agency and team have consistently met your insurance needs across auto, home, and business coverage. It's our goal to provide reliable support, especially when you need it most. We appreciate your loyalty and are here for you whenever you need assistance. If there's anything more we can do for you, just let us know! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA "
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Hilary Hayes

May 21, 2025

5  out of  5
rating by Hilary Hayes
"I am very impressed and appreciative of the exemplary service, response time, personal attention, and knowledge that Courtney O'Brien and her team at State Farm Insurance of Exton provide me. I needed to have an interstate transfer of my insurance from Montana to Pennsylvania and it could not have been easier or more enjoyable. Thank you to the entire team. Highly recommended for all insurance needs."
We responded:
"Dear Hilary, Thank you for taking the time to share your positive experience! We're delighted to hear that Courtney and her team made your interstate insurance transfer seamless and enjoyable. Providing exemplary service and personal attention is our top priority, and we're glad to have met your expectations. Your recommendation means a lot to us, and we’re here to assist you with all your insurance needs in the future. If you have any questions or need further assistance, don’t hesitate to reach out! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Lori McCarter

May 20, 2025

5  out of  5
rating by Lori McCarter
"Very helpful, nice & professional."
We responded:
"Dear Lori, Thank you so much for taking the time to write a review. We appreciate your kind words and we look forward to continuing to work with you and assist with all of your insurance needs. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania "
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Mary F

May 18, 2025

5  out of  5
rating by Mary F
"Great customer service!"
We responded:
"Dear Mary, Thank you for taking the time to write a review. I am glad you have experienced great customer service with our office as that is something we always strive to do. We appreciate your kind words! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Susan Bertrand

May 7, 2025

5  out of  5
rating by Susan Bertrand
"Extremely nice professional and friendly service"
We responded:
"Hi Susan, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team strives to provide exceptional service, and it’s rewarding to know that our efforts are appreciated. We look forward to serving you again soon! Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Bill Vancak

May 1, 2025

5  out of  5
rating by Bill Vancak
"Wonderful assistance with our insurance needs moving from Texas to the area and purchasing a home. Explained all our coverage options and gave us the discounts we earned as a 40 year customer of State Farm. Jennifer was wonderful in assisting us with this."
We responded:
"Hi Bill, Thank you for taking the time to share your experience! We're delighted to hear that Jennifer was able to assist you with your insurance needs during your move and home purchase. It's great to know that she helped you understand your coverage options and provided the discounts you earned as a valued long-term customer. We appreciate your trust in us and look forward to continuing to serve you in the future. Welcome to the area! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Mary Hagerty

April 4, 2025

5  out of  5
rating by Mary Hagerty
"Great talking with Courtney from State farm. She got me the best rate and I called many places. When switching my insurance she made it easy, fast and clear. I appreciated all the help."
We responded:
"Mary, Thank you so much for your kind words! We're thrilled to hear that State Farm was able to assist you in finding the best rate for your auto insurance and made the process of switching your insurance easy and straightforward. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, feel free to reach out. Welcome to the State Farm family! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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David Decker

March 28, 2025

5  out of  5
rating by David Decker
"We had a long time relationship with our current insurance company and naturally felt unsure switching insurance companies. Jennifer’s professionalism and knowledge eased any uncertainty we had. Glad to be part of the “ State Farm Family “."
We responded:
"David, Thank you so much for your thoughtful review! We're delighted to hear that Jennifer was able to ease your concerns and provide you with the professionalism and knowledge you needed during your transition. We’re thrilled to welcome you to the State Farm family and look forward to serving you for many years to come. If you have any questions or need assistance in the future, don’t hesitate to reach out! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania"
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Howard

March 5, 2025

5  out of  5
rating by Howard
"Top tier service ! Jen made my whole process fast and easy ! Very polite and professional, couldn’t have asked for a better agent and service. Easily 10/10 highly recommend"
We responded:
"Howard, Thank you so much for your wonderful feedback! We're thrilled to hear that Jen provided you with top-tier service and made your experience fast and easy. We pride ourselves on professionalism and kindness, and it’s great to know that it made a difference for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future! 🌟 Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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loretta jones

February 26, 2025

5  out of  5
rating by loretta jones
"Answered questions. Warm and friendly. Was nor pushy or tried to talk me into anything."
We responded:
"Thank you so much for taking the time to share your experience! We're delighted to hear that you found our team warm and friendly, and that your questions were answered to your satisfaction. We believe in providing a comfortable environment where our clients feel supported without any pressure. Your feedback is invaluable to us, and we truly appreciate your kind words. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! Kindly, Courtney O'Brien, State Farm Insurance Agent Exton, Pennsylvania "
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shri

February 25, 2025

5  out of  5
rating by shri
"They are quick and patient. Very trusted and helped me to switch in day."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Courtney O'Brien State Farm Agent Exton, Pennsylvania "