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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Marie

March 16, 2026

5  out of  5
rating by Rachel Marie
"Jenn M. is the best! Every time I call in with questions, she is very helpful and knowledgeable. Not only that, but she is very pleasant to talk to. She goes beyond the basics, and makes it feel as though she actually cares about the clients she’s working with."
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Junyi Yang

March 9, 2026

5  out of  5
rating by Junyi Yang
"Great service!"
We responded:
"Junyi, Thank you so much for taking the time to leave a 5 star review. We truly appreciate it and we look forward to continuing to work with you. Kindly, Courtney O'Brien State Farm Insurance Agent Exton, Pennsylvania"
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Bolle Vijay

February 25, 2026

5  out of  5
rating by Bolle Vijay
"Jenn provided exceptional service and guidance throughout my insurance process. She was patient, knowledgeable, and incredibly helpful every step of the way. I am extremely thankful for her support and truly appreciate the care and effort she put into helping me. Highly recommended!"
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Brad Russo

February 25, 2026

5  out of  5
rating by Brad Russo
"I cant say enough about this office and most importantly the Woman running it!!! I have had a lot of agents over the years and Courtney and Jen are by far the best! Whether it was finding me the perfect bundle of plans, saving me HUNDREDS of dollars, always answering my calls, or showing me that shes there for me and that my business is important to her and her office! She makes you feel like you not only gained an agent but also a friend who will truly look out for you. I would recommend this agency to everyone/anyone looking or currently unhappy with thier agency! Wish there were more places that were this personable and professional."
We responded:
"Brad, thank you so much for your great review! My team and I truly appreciate it! We look forward to continuing to provide great service and meet your expectations. Thank you!"
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Jay W

February 25, 2026

5  out of  5
rating by Jay W
"Worked Sarah, she simplified the life insurance process for me. All I know is I wanted life insurance and she explored and explain all possible options that would fit my needs. Very knowledgeable staff that work for your specific needs."
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Albert Santiago

February 25, 2026

5  out of  5
rating by Albert Santiago
"Great service"
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Christine Chapracki

February 24, 2026

5  out of  5
rating by Christine Chapracki
"It was an easy transition to switch from my original insurance company to State Farm."
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Mamoon bhuiyan

February 24, 2026

5  out of  5
rating by Mamoon bhuiyan
"Jen helped me to get my company insurance within h 24 hours and process was very smooth"
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Aariz’s World

February 24, 2026

5  out of  5
rating by Aariz’s World
"Jen, was very helpful , I was starting a new business and wanted to get insurance for my company and she helped me get through all process smoothly"
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Emily McManus

February 21, 2026

5  out of  5
rating by Emily McManus
"Jen was great. I was paying way too much with my other car insurance and had terrible coverage. She got me all squared away with better coverage for a better price."
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Tina P

February 20, 2026

5  out of  5
rating by Tina P
"Both Jens were so helpful and easy to contact. We bundled our home and auto. We had a great experience and ended up paying a lot less than what our previous company was charging us!"
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Sigal Waters

February 19, 2026

5  out of  5
rating by Sigal Waters
"Courtney and her State Farm team are experienced, professional, and truly patient when it comes to insurance. They take the time to explain your options clearly and make sure you understand your coverage. Whether you’re reviewing home insurance, auto insurance, or looking to update your policy, Courtney and her team focus on helping you choose the right coverage for your specific needs. If you’re looking for a knowledgeable and trustworthy insurance agent who puts clients first, I highly recommend Courtney and her State Farm office."
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mike olsen

February 16, 2026

5  out of  5
rating by mike olsen
"I was working with Sarah and she was so professional and took care of my. needs the best insurance rep I have had"
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David Ttaub

February 11, 2026

5  out of  5
rating by David Ttaub
"I would just like to say few things about The wonderful and pleasant service I get each and every time I call the office, regardless of who answer's the call,but if i had to pick who stands out and always goes way above and beyond to make sure my needs are met and the process of making a claim, or just to answer one or more of my silly questions, but she never makes me feel a burden,which at claim time a comforting voice means the world!!! That comforting voice belongs to Jenn M. So please promote her to the supreme Agent, Super Agent, I'll settle for a big raise and what the heck give her a Big Gold Star!! Please don't change a thing, #1 BEST Insurance office in America!!!!!! Life long customer David Traub/ Judith Roseberry"
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Ronald Russo

February 9, 2026

5  out of  5
rating by Ronald Russo
"JenB was excellent to deal with when I requested new quotes for my insurance needs. She worked with me on multiple adjustments to make sure I was evaluating all bids on a level playing field. If I were selecting my new insurance provider based solely on agent knowledge and support the decision to go with State Farm would have been an easy one."
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Kim deVry

January 27, 2026

5  out of  5
rating by Kim deVry
"I choose this office year after year because the blend of affordability, quality of product and level of service is consistently strong. Specifically, my closest relationship has been with Jenn M, for years, and she has helped me through good times and tougher ones! Jenn offers tips, solutions, empathy and responsiveness. Exceptional professional!"
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Joyce Dejarnette

January 27, 2026

5  out of  5
rating by Joyce Dejarnette
"Jen was great to work with. Helped me to stay within my budget and always replied to my inquiries right away."
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Jennifer Perilli

January 27, 2026

5  out of  5
rating by Jennifer Perilli
"Jen Baumeister from State Farm Exton office assisted in every way possible for an insurance bundle to save $. Great personal service."
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Ryan Rush

January 21, 2026

5  out of  5
rating by Ryan Rush
"Jenn M helped me with my renter's insurance during a recent move. She was very quick and everything was handled no problem. Thanks for your help Jenn!"
We responded:
"Hi Ryan, Thank you so much for your kind words! We’re delighted to hear that Jenn was able to assist you quickly and smoothly with your renter’s insurance during your move. We’ll be sure to pass along your thanks to her. If you ever need anything else, don’t hesitate to reach out! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"
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Charles

January 21, 2026

5  out of  5
rating by Charles
"Always very helpful whatever I need."
We responded:
"Hi Charles, Thank you for your wonderful feedback! We’re so glad to hear that you find our team helpful whenever you need assistance. We truly appreciate your continued support and look forward to helping you again in the future. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"
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Leonard DAntonio

January 20, 2026

5  out of  5
rating by Leonard DAntonio
"Jennifer is a professional when it comes to handling our family important insurance needs. She’s always on top of everything asking questions and helping out If needed. She makes stressful situations enjoyable, and she’s always engaged and has your best interest. It’s nice to know that we can count on her and you can’t say that about everyone."
We responded:
"Hi Leonard, Thank you so much for your heartfelt review! We’re incredibly proud to have Jennifer on our team, and it’s wonderful to hear how she’s been able to support your family’s important insurance needs with such care and professionalism. Making stressful situations more manageable is exactly what we strive for, and your kind words mean a lot to all of us. Please don’t hesitate to reach out whenever you need us—we’re always here for you. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"
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David Paugh

January 20, 2026

5  out of  5
rating by David Paugh
"So... who ya gonna call? Who ya gonna call ... when your insurance premiums grow and expand and begin to strangle you, like some hyperfertilized ivy, choking off your lifestyle, sucking up all your money and holding you hostage? There are solutions! Talk to Jenn B or one of the other gals in this State Farm agency in Exton. It's a very pleasant experience, and they may be able to offer you some very real and tangible solutions to all your insurance distress. Over a year later. Still pleased with this agency. Solid responsible service and no other company can touch their rate for a bundled home /;auto package. Jenn M is awesome at following through on customer service! Bravo to this team;"
We responded:
"Hi David, Thank you so much for your creative and thoughtful review! We love your analogy—it perfectly captures how overwhelming insurance can feel, and we’re glad Jenn and the team have been able to provide real solutions that make a difference. It means a lot to hear you’re still pleased with our service after more than a year. Jenn and the entire team truly appreciate your kind words and continued trust. If you ever need anything else, we’re always here to help! Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"
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D Diva

January 14, 2026

5  out of  5
rating by D Diva
"Good agency. Taken care of by Jen and saving money."
We responded:
"Hello, Thank you for your kind words! We’re happy to hear that Jen has been able to take great care of you and help you save money. We appreciate your trust in our agency and look forward to continuing to serve you. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"
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LUCA SNYDER

January 9, 2026

5  out of  5
rating by LUCA SNYDER
"Jennifer was great to work with and made getting my car insurance simple and easy. I’d definitely recommend her to anyone"
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Bethanyanne Miles

January 5, 2026

5  out of  5
rating by Bethanyanne Miles
"I am so thankful to have found a agent that actually went above and beyond to work with me and my busy schedule. She made my coverage costum for my needs and protection without all the extras that I shouldn't be paying for. She's great thanks again courtney 😊"
We responded:
"Hi Bethany, Thank you so much for your kind words! I’m truly grateful to have had the opportunity to work with you and tailor your coverage to fit your needs perfectly. It’s important to me that you feel protected without paying for extras you don’t need. I appreciate your trust and look forward to being here for you whenever you need. Warm Regards, Courtney O'Brien State Farm Insurance Agent Exton, PA"